Q: I connected hub motor to the controller and everything up correctly and the display powers on perfectly well but when I turn the throttle on nothing happens with bike motor. Is there a necessary configuration?
A: First connect hub motor.Controller will check Hall sensor.Display E7. If connect wires well. E7 will be off. If always display E7. Bike motor works in no Hall status. Just check White big plug with red,black,green,blue,yellow..(Hub MOTOR SENSOR PLUG)If one wire is not connected well.Always display E7. Check if pin inside white big plug was bent?
Q: I checked the pins in that sensor plug, they all seem to be perfectly fine. The hub motor has not worked since I got it even if the hall plug is unplugged. Is there a change in settings for sensor less?
A: There are two brown wires from controller. Remove black tape on two brown wires. Don’t turn throttle. Plug these connectors together. Controller can look for correct working way. .Plug them.If bike motor Not work，Disconnect them.Then re-plug until work correctly.Then disconnect them.Turn throttle
Q: Cool I will try, should I turn the bike off before I connect the wires or should I do this while it is on? Will connecting those wires spin the motor?
A: If plug these two connectors,also can’t solve it. Controller always remembers this E7 is correct working way. Do it as below: 1.Disconnect/remove your battery power plug 2.controller’ red and black wires touch together for 1 second.Let controller to be default Then re-connect your battery to controller.(If wires are connected well).Must solve it.
Q: When I connected the pedal assist it works perfectly, so it must be the throttle, could you verify for me that this is the correct wire orientation?