Q:Help me! my ebike don’t work. Then I turn on the key on the battery the 3 lights on the thumb throttle starts to light. then I press the thumb throttle the motor shake with some noise 1 second and doesn’t work.
Answer 1:Check wires.Most of problems come from wrong connecting.
Answer 2:Exchange motor wire connecting.Please connect as below picture,thanks.
Answer 3:Don’t worry.My 700c 48v1000w electric bike kit also had this problem.Please exchange yellow and green wires.
Controller ———— Motor
Thick Yellow —– Thick Green
Thick Green —– Thick Yellow
Thick Blue —– Thick Blue
Thin Yellow —– Thin Green
Thin Green —– Thin Yellow
Thin Blue —– Thin Blue
Thin Red —– Thin Red
Thin Black —– Thin Black
Answer 4:My 36V 250W 26″ kit also exchanged these two wires.
Answer 5:No exchange thin red and thin black wires,just exchange three thick yellow,blue,green and three thin yellow,blue,green wires. Exchange 12 times,must find one kind of right phase and system can work normal.
Answer 6:Had better to connect wires as instruction,sometime connect wrong wire will break controller.Even if done wire connecting,still need to re-check connecting.At last put on battery.
Answer 7:Don’t worry,your hub motor can shake that means motor and controller are both okay,please exchange wires according as the instruction of drawing that will solve it.
Answer 8:Hello,holmqvist,how is your e-bike? Still shake…
BEST ANSWER:The third answer.